FAQs

General Questions

What services does Dynamic Express Inc. provide?

We offer a range of freight brokerage services, including Full Truckload (FTL), Less Than Truckload (LTL), Dry Van, Reefer, Flatbed, and Hot Shot transportation. Our services are designed to meet your shipping needs across all 48 states.

Which industries do you serve?

We work with a variety of industries, including retail, manufacturing, food and beverage, healthcare, technology, automotive, and more.

Where are you located?

While our headquarters is in California, we serve clients nationwide, offering reliable shipping solutions across all 48 states.

How do I get started with Dynamic Express?

You can get started by requesting a quote through our website or contacting us directly at (916) 496-3391 or info@deifreight.com.

Shippers' Questions

How do I request a quote?

Simply fill out our online form on the homepage, provide details about your shipment (e.g., origin, destination, size, weight), and we’ll get back to you with a customized quote.

Can I track my shipment in real-time?

Yes! Our advanced tracking system allows you to monitor your shipment's progress from pick-up to delivery. You'll receive regular updates along the way.

What types of freight do you handle?

We handle a variety of freight types, including standard goods, oversized loads, temperature-sensitive cargo, and urgent shipments.

What regions do you serve?

We offer transportation services across all 48 contiguous U.S. states.

How do you ensure the safety of my shipment?

We work with trusted carriers who follow strict safety protocols. Additionally, our team monitors shipments to ensure compliance with all regulations and secure handling.

Carriers' Questions

How can I join your carrier network?

You can join our carrier network by filling out the carrier sign-up form on our website. Provide your company details, equipment type, and preferences to get started.

What kind of loads do you offer to carriers?

We provide a wide variety of loads, including FTL, LTL, flatbed, reefer, and hot shot shipments, across all 48 states.

When will I get paid for completed loads?

We offer competitive and timely payment options to ensure you get paid quickly. For more details, contact our carrier support team.

Do I need specific insurance to work with Dynamic Express?

es, all carriers must have active liability and cargo insurance. Details can be submitted during the registration process.

Is there a portal for carriers?

Not right now but there will be in the future.

Payment and Billing Questions

What payment methods do you accept?

We accept various payment methods, including ACH transfers, credit cards, and other secure options. Contact our billing team for more details.

Can I get an invoice for my shipment?

Yes, we provide detailed invoices for every shipment. These can be accessed through your account or emailed upon request.

Are there any additional fees I should be aware of?

Our pricing is transparent, and any additional fees (e.g., for specialized freight) will be clearly outlined in your quote.


Still Have Questions?

If you didn’t find the answer you were looking for, feel free to reach out to us directly.

Phone: (916) 496-3391

Email: info@deifreight.com

Contact Us